Claims management
Structures claim notifications, documents and coordination with insurers and experts.
Talk to usClaims management: Scope and purpose
Structures claim notifications, documents and coordination with insurers and experts.
When is Claims management needed?
For policyholders who want to document a claim fully and coordinate the parties in a structured way.
Scope and steps in Claims management
- Recording the facts and identifying potentially relevant policies
- Coordination of documents, deadlines and questions
- Communication with insurers and, where needed, experts
Key conditions and limits of Claims management
Settlement depends on policy terms and liability; support cannot guarantee a coverage decision.
The outcome depends on complete, current information and on decisions made by insurers or other parties involved.
Practical example: Claims management in action
After water damage, mitigation, photographs, invoices and relevant policies are organised early.
Consultation on Claims management: What we need to get started
The following information helps us assess suitable next steps:
- Date, cause and events to date
- Photographs, receipts and correspondence
- Affected policies and action already taken